Welcome, adventurer! At Campmor Outdoor Clothing, we’re here to equip your journey from the Rockies to your trailhead. Below, you’ll find answers to common questions about our gear, shipping, and more. Can’t find what you need? Our fellow adventurers in customer service are always ready to help.

About Us & Our Products

Who is Campmor Outdoor Clothing for?
We cater to a global community of outdoor enthusiasts, from the weekend warrior grabbing a last-minute backpack to the seasoned explorer planning a remote expedition. Our curated collections are designed for anyone who values performance, durability, and value in their adventure essentials.
What kind of products do you sell?
We offer a wide range of gear to outfit your adventure. Our focus is on functional, durable equipment and apparel for the outdoors, including:
  • Core Gear: Backpacks, Climbing equipment, Camp Kitchen, Camp Furniture, Binoculars.
  • Water & Transport: Canoes & Kayaks, Car Racks, Child Carriers.
  • Apparel & Accessories: Versatile Clothing for all elements (Dresses, Skirts, Skorts, Briefs & Boxers), Belts, Bandanas & Masks, and Clothing Care products.
  • Essentials: Electronics and various accessories to complete your kit.
Our style is straightforward, reliable, and built for the elements—just like the adventures you embark on.

Ordering, Payment & Accounts

What payment methods do you accept?
We accept all major credit cards: Visa, MasterCard, and JCB, as well as PayPal for a secure and quick checkout experience.
Do I need to create an account to order?
While you can check out as a guest, creating an account allows you to track your order history, save your preferences, and speed up future purchases for when adventure calls unexpectedly.

Shipping & Delivery

Where do you ship from and to?
Every order is carefully packed and dispatched from our headquarters at 1459 Clover Drive, Colorado Springs, CO, at the foot of the majestic Rockies. We ship globally to a community of outdoor enthusiasts! However, shipping is not available to a few remote areas and parts of Asia. The system will confirm availability at checkout.
What are my shipping options and costs?
We offer two transparent shipping options designed for explorers:

🚚 Standard Shipping (Fast & Tracked):
  • Cost: A flat rate of $12.95.
  • Carrier: DHL or FedEx.
  • Timeline: 10-15 days after dispatch. Best for urgent needs and time-sensitive trips.
🌍 Free Shipping (Value Without Compromise):
  • Cost: FREE on all orders over $50.
  • Carrier: EMS.
  • Timeline: 15-25 days after dispatch. Perfect for planning ahead, larger orders, and maximizing your adventure budget.
All orders are processed within 1-2 business days before dispatch.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with tracking information. You can use this to follow your gear’s journey from our home to your wild.

Returns & Exchanges

What is your return policy?
We stand by our gear with our Happiness Guarantee. If anything isn’t perfect, we offer easy returns within 15 days of receipt. Your satisfaction is our summit. Please contact our customer service team at [email protected] to initiate a return.
What if my gear arrives damaged or is incorrect?
We’re sorry to hear that! Please contact us immediately at [email protected] with your order number and details. Our team will swiftly guide you through the replacement or return process at no extra cost to you.

Contact & Support

How do I contact customer service?
Our customer service team, fellow adventurers themselves, are here to guide you. Email us anytime at [email protected]. We’re committed to being your trusted outfitter, from click to crag.
Ready to Gear Up? Your path is calling. Browse our curated collections, choose your gear, select your shipping, and hit the trail with confidence.

Campmor Outdoor Clothing | 1459 Clover Drive, Colorado Springs, CO 80903, USA
© 2026 Campmor Outdoor Clothing | www.campmorshops.com
All trails lead to adventure.
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